Operations & Logistics

Operations & Logistics

This channel is for vendors and business partners working with Romilow’s operations and logistics functions.

Your first point of contact: Morgan, Romilow’s Operations AI Assistant. Morgan is an AI assistant who helps organize requests, provide routine information, and route matters to the appropriate Romilow team member. Human review is used when judgment, approval, or an exception is required.

Contact this department about

• Warehouse and logistics coordination
• Vendor operational questions
• Inbound shipments and business-process coordination

What to include

• Company name and contact person
• Reference, shipment, or purchase-order number
• Required action and deadline

For help with a customer order, please use Order Help.

Typical reply time: within 2 business days

Email ops@romilow.com

Please do not email passwords, full payment-card numbers, or other highly sensitive information.